Customer Success Manager

Company : N Human Resources & Management Systems

Job Type : Full Time

Bangalore South, Karnataka

Number of Applicants

:

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Success Manager

Customer Success Manager (B2B SaaS)

Experience: 1+ Years (Mandatory in B2B SaaS)

Role Overview:

We are looking for a Customer Success Manager to manage end -to -end customer lifecycle, drive product adoption, ensure retention, and identify growth opportunities.

Key Responsibilities:

Onboard and manage B2B SaaS clients

Drive product usage and customer satisfaction

Conduct regular review meetings (QBRs/MBRs)

Handle renewals, upsell & cross -sell opportunities

Reduce churn and improve retention

Coordinate with Sales, Product & Support teams

Requirements

Requirements:

1+ years of Customer Success experience in B2B SaaS

Strong stakeholder management skills

Good understanding of SaaS metrics (ARR, churn, retention)

Excellent communication skills

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.