Customer Support Associate

Salary :

₹20,000 - 28,000 monthly

Company : Advenxa

Job Type : Full Time

Job Description - Customer Support Associate

Customer Support Associate

Salary: ₹20,000 to ₹28,000 per month

Location: Infopark, Kochi

Experience: 1 to 3 years in BPO / Customer Support voice process (Mandatory)

Qualification: Graduation (Mandatory)

Excellent fluency in English
1 to 3 years of experience in BPO or Customer Support voice process
Strong communication and interpersonal skills

Responsibilities:

Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service.

Requirements

Experience: 1 to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.

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