Customer Support Engineer - Process Automation

Hello talented techie!

We’re looking for dedicated individuals with the skills and vision to build a better tomorrow. Join our R&D team, develop your skills on the job and work.

We know that the only way a business thrive is if our people are growing. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

We are looking for Senior Customer Support Engineer

You’ll make a difference by:

• Being responsible for reproducing, fixing Customer Problem Statements on SIMATIC DCS systems (PCS 7 & PCS neo)
• Handling issues and support on SIMATIC DCS systems (PCS 7 & PCS neo)
• Setting up the test environments in Lab for different types of Customer Problem Statements, which involves configuration of the products under test.
• In Addition, being responsible for usage of diagnostic tools and related applications for solving, writing bug reports and verifying them after fixes.
• Interacting with Business Partners and Customers for technical clarifications.
• Conducting training sessions for our products as needed and preparing technical content for trainings, Online Workshops, Virtual Class-room trainings.

You’d describe yourself as:

• Being a Graduate BE - Electrical, Electronics & Communications or Instrumentation Engineering with 3 to 6 years of total experience in Industrial Automation.
• Professional who has worked on PCS7 & PCS neo, Redundant PLCs / Failsafe configurations, SCADA HMI (in-depth knowledge)
• An individual who has hands on working exp on continuous and sequential control logics, field devices.

Create a better #TomorrowWithUs!

This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future.

At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need.

Bring your curiosity and imagination, and help us shape tomorrow

Find out more about Siemens careers at: www.siemens.com/careers