Customer Support Executive

Opportunity.

Linways is the fastest growing technology company working on a mission to improve the way the world is learning with the help of technology. 

• Managing a team of representatives offering customer support.
• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

• A bachelor’s degree in administration or a related field.
• Excellent interpersonal and written and oral communication skills
• Computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.