Customer Support Executive

• Respond to customer queries promptly and professionally through Email & Chat.
  
• Provide accurate and timely resolutions while ensuring a high level of customer satisfaction.
  
• Handle customer interactions with empathy and maintain a positive customer experience.
  
• Maintain accurate records of customer interactions and update internal systems.
  
• Meet quality, productivity, and service standards while following company processes.
  
  

Requirements

• Bachelor's Degree.
  
• Excellent spoken and written English communication skills are mandatory.
  
• Strong customer service, interpersonal, and problem -solving skills.
  
• Basic computer knowledge and willingness to work in rotational shifts.