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Customer Support Manager

Job Description - Customer Support Manager

We are looking for an experienced and customer -focused Customer Support Manager (IT) with 10+ years of experience in handling international clients and managing end -to -end customer support operations. Candidates with prior experience in the hospitality sector will be preferred.


Requirements

Key Skills & Requirements:

  • Excellent Communication Skills
  • Strong Leadership & Team Management
  • International Client Handling Experience
  • Customer Support & IT Service Management
  • SLA & Escalation Management
  • Problem -Solving & Stakeholder Management
  • Experience with Hospitality Clients Preferred

Candidates should be proactive, client -focused, and capable of managing high -performing support teams in a fast -paced environment.



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