C

Customer Support Specialist

salary Salary :

₹300,000 - 600,000 yearly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Customer Support Specialist

Department: Front Desk, Information &
Solution Centre

No:
of vacancies:
Three
(5)

Salary: 3,00,000/ - to
6,00,000/ - per annum as CTC

Our Customer Service team are looking for energetic, passionate,
customer -focused individuals to join our team at Cessna Lifeline
Veterinary Hospital, Domlur, Bengaluru, Karnataka.

 Responsibilities for Customer Support Representative

·         Respond
promptly and professionally to incoming customer inquiries in person, by
telephone, WhatsApp or by email

·         Provide
accurate information on our wellness services, grooming, swimming, boarding,
pharmacy, and more

·         Maintain
an updated knowledge of the organization's products, services, and customer
service policies

·         Assist
with appointment bookings, check -ins/check -outs, service flow, and client
satisfaction

·         Document
queries, feedback, customer interactions when necessary, compiling documents
and forwarding information to interested parties

·         Recommend
plans, packages, and products to the pet parents

·         Explain
simply and clearly in response to customer questions and check for customer
understanding and acceptance

·         Assist
clients by answering any questions they may have

·         Participate
in training opportunities provided by the organization or by outside entities

·         Establish
and maintain good rapport with customers by using positive language and
anticipating their needs

·         Collaborate
with the internal teams to deliver the best customer experience

·         Build
long -term relationships with pet parents and pets

 

 



Requirements


Essential
Qualifications for Customer Support Specialist

·         2+
years of previous customer service experience a plus

·         Friendly
and welcoming manner with clients and other members of the customer service
team

·         Extensive
knowledge of the company's policies, procedures, goods and services

·         Familiarity
with customer -relationship management (CRM) software programs

·         Ability
to explain complex concepts in a clear, simple manner to customers

·         Multilinguistic
proficiency (Kannada, Tamil and Hindi)

·         Excellent
organizational and multitasking skills

·         Ability
to maintain a calm and polite manner in stressful situations

·         Willingness
to cooperate with customers and management to resolve any issues that may arise

·         Work
under pressure

·         Ability
to achieve the target set for the day & month

 

 

Desirable
Qualifications for Customer Support Specialist

  • Empathy
  • Communication
  • Adaptability
  • Efficiency
  • Relationship
    building

  • Problem -solving

What
are we looking for?

  • Completion
    of Degree course or Higher Secondary School (Year 12 or equivalent)

  • Excellent
    spoken and written English communication

  • Computer
    literacy (MS Outlook, Word, Internet)

  • Professional,
    courteous, and customer -focused demeanor

  • Ability
    to work in a fast -paced team environment




Original job Customer Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

About the Company

Cessna Lifeline

Cessna lifeline Veterinary Hospital

Read more about the company

Auto-Apply to Customer Support Specialist Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Support Specialist Jobs in India

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.