Customer Support Voice Process

Salary :

₹15,000 - 18,000 monthly

Company : Vrinda International

Job Type : Full Time

Kolkata, India

Job Description - Customer Support Voice Process

HIRING | HIRING | CUSTOMER SUPPORT – VOICE PROCESS

Location: Kolkata [Work From Office]

Experience: 1–3 Years Salary: ₹15,000–₹18,000/month

Qualification: Any Degree

Notice Period: Immediate Joiners Only

Work Timings: 11:00 AM – 7:00 PM, Monday to Saturday

Interview: Face-to-Face Only

Gender: Female

Industry: BPO / Customer Support

KEY RESPONSIBILITIES

• Handle inbound/outbound customer calls

• Resolve customer queries professionally

• Identify customer needs and provide suitable solutions

• Drive upselling and cross-selling opportunities

• Maintain customer satisfaction and service quality

• Follow process guidelines and achieve assigned targets

Requirements

MUST-HAVE REQUIREMENTS

1–3 years of experience in Voice Process / BPO

Inbound or Outbound calling experience

Upselling / Cross-selling experience is mandatory

Excellent customer handling skills

Strong communication skills

English + Hindi + Bengali – all 3 languages mandatory

Stable work history is required

Domestic or International BPO experience accepted

Immediate Joiners only

Willing to work from office

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Customer Support Voice Process

Job Description - Customer Support Voice Process

Requirements

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