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Graduate in any discipline (preferably Marketing, Business, or IT).
1–3 years of experience in a customer relationship or CRM-related role.
Strong communication skills in English and Hindi (spoken and written).
Basic knowledge of CRM tools (Zoho, Salesforce, HubSpot, or in-house software).
Proficiency in MS Excel, WhatsApp Web, and email tools.
Good listening skills, empathy, and a problem-solving attitude.
Ability to manage data and follow process-based work.
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