Act as a frontline cyber defender, ensuring protection of digital assets from unauthorised access. Investigate, analyse, and triage security alerts using CSOC tools and processes. Document event analysis and maintain case ownership until closure. Perform historical analysis of detected events and support incident managers during critical situations. Participate in daily stand-up calls and contribute to knowledge base articles. Collaborate with global CSIRT teams for ongoing cases and document SOPs and processes. Proactively work on alert reduction and process stabilisation. Ensure mitigation measures for spam and phishing alerts. Communicate effectively about threats, malware behaviour, and risks to business stakeholders. Process optimisation and alert reduction strategies. Minimum 3 years of experience in Cyber Security, SOC operations, SIEM technologies, and incident management. Strong understanding of networking and security concepts, with hands-on experience in SIEM tools such as ArcSight, Splunk, QRadar, or LogRhythm. Industry-recognised certifications such as CEH, CCNA Cyber Ops, or Security+. Excellent analytical and communication skills, with the ability to follow defined triage playbooks. Knowledge of cybersecurity threats, attack techniques, and operational monitoring of security events. Degree in Computer Science, Information Technology, Engineering, or equivalent. Experience in global customer handling and a reputation for integrity and cultural sensitivity. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
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