Investigate, analyse, and triage security alerts using CSOC tools. Document event and case analysis in the incident management system and manage cases through closure. Perform historical analysis of detected events and support incident managers. Participate in daily stand-up calls and contribute to knowledge base development. Collaborate with local market CSIRT teams and ensure effective communication across global teams. Proactively reduce alert volumes through fine-tuning and process stabilisation. Communicate emerging threats and malware behaviours clearly to stakeholders. Ensure mitigation measures are in place to reduce spam and phishing alerts. Maintain composure under pressure and respond effectively during emergencies. Process optimisation and alert fine-tuning strategies. Minimum 3 years of experience in Cyber Security, SOC operations, SIEM, and incident management. Strong understanding of network and security concepts and SIEM technologies (e.g., ArcSight, Splunk, QRadar, LogRhythm). Holds industry-recognised certifications such as CEH, CCNA Cyber Ops, Security+. Excellent analytical and communication skills. Degree in Computer Science, Information Technology, Engineering, or a related field. Experience in global customer handling and event analysis. Demonstrates integrity, self-motivation, and cultural sensitivity. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
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