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Cyber IAM Managed Service - Ping ID/Federate AM

Job Description - Cyber IAM Managed Service - Ping ID/Federate AM

Description
§We are seeking an experienced Assistant Manager with a strong background in Identity and Access Management and at least 6+ years of professional experience with Ping ID/Ping Federate. The ideal candidate will have a proven ability to manage projects, lead teams, and deliver strategic IAM solutions that align with business objectives


Responsibilities

The ideal candidate will:

§Oversee the design, implementation, and management of Microsoft Entra ID solutions, including identity federation, single sign-on (SSO), and multi-factor authentication (MFA).
§Lead project planning and execution, ensuring timely delivery and quality of IAM solutions.
§Perform Single Sign-On (SSO) Federation, Multifactor Authentication (MFA), SSO API Management and Privileged Account MFA using Ping ID/ Ping Federate

 

Technical Skills Required:

•6-8 years of IAM experience with at least 5+ years supporting Ping technologies.
•Strong hands-on experience with:
•PingFederate
•PingID
•SSO Federation
•MFA
•Identity Federation
•Authentication Policies

 

Key Responsibilities

Ping Identity Platform Operations

•Provide L3 support for PingID and PingFederate production environments.
•Manage and troubleshoot:
•Single Sign-On (SSO)
•Multi-Factor Authentication (MFA)
•Federation Services
•OAuth 2.0
•OpenID Connect (OIDC)
•SAML 2.0 integrations
•Support IdP/SP connection setup, maintenance, and troubleshooting.
•Manage authentication policies, adapters, selectors, token flows, and federation integrations.

Incident, Problem & Change Management

•Lead troubleshooting of complex authentication, federation, MFA, and access-related incidents.
•Participate in major incident bridges and drive service restoration activities.

Platform Administration & Monitoring

•Monitor health of:
•PingFederate
•PingDirectory
•Authentication services
•SSO/MFA infrastructure
•System jobs and integrations
•Troubleshoot failures in inbound and downstream integrations.
•Support disaster recovery testing, backup validation, and service restoration activities.


Qualifications

Mandatory Certification Required:

•Ping Identity Certified Expert or PingFederate Certification are highly desirable


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