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Data Analyst

Job Description - Data Analyst

· Data Analysis: Interpret data, analyze results using statistical techniques, and provide ongoing reports. 
 

· Database Development: Develop and implement databases, data collection systems, and analytics strategies to optimize efficiency and quality. 
 

· Data Acquisition: Acquire data from primary or secondary sources and maintain databases/data systems. 
 

· Trend Identification: Identify, analyze, and interpret trends or patterns in complex data sets. 
 

· Data Cleaning: Filter and clean data by reviewing reports and performance indicators to locate and correct issues. 
 

· Prioritization: Work with management to prioritize business and information needs. 



Requirements

Experience 
 

· 5–7 years in data -driven business roles (preferably in SaaS, Fintech, or Contact Center environments).
 ​
 

Functional/Technical Skills 
 

· Technical expertise in data models, database design, development, data mining, and segmentation techniques. 
 

· Strong hands -on experience with writing complex SQL queries. 
 

· Proficiency in queries, report writing, and presenting findings. 
 



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