Job Description

Role Summary

The Data Center Technical Lead is responsible for overseeing the design, operations, and optimization of data centre infrastructure, ensuring high availability, performance, security, and scalability.

Key Responsibilities

• Lead end-to-end data centre operations (servers, storage, networking, Backup and disaster recovery)


• Ensure 24x7 uptime, availability, and performance


• Manage Incident, Problem, and Change Management (ITIL)


• Act as escalation point for critical incidents


• Drive automation and continuous improvement


• Perform capacity planning and lifecycle management


• Ensure security and compliance adherence


• Manage stakeholders and vendors

Must-Have Skills

• Virtualisation (VMware / Hyper-V)


• SolarWinds & SCOM Monitoring tools expertise


• Cloud exposure (AWS / Azure)


• Automation / scripting (PowerShell, Ansible)


• Experience handling major incidents


• Strong stakeholder management

Good-to-Have Skills

• Data centre transformation / cloud migration experience


• Container platforms (Docker, Kubernetes)


• Security and compliance knowledge


• ServiceNow or ITSM tools


• Relevant certifications (ITIL, VMware, AWS, Azure)

Experience Requirements

• 8–12+ years in IT infrastructure


• 3–5+ years in leadership role


• Enterprise / multi-vendor environment experience

Education & Certifications

• Bachelor’s degree in IT / Engineering


• ITIL / Cloud / VMware certifications preferred

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