Database Reliability Engineer

Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

Database Realiability Engineer

As a Database Reliability Engineer within our Operations Engineering Center, you'll ensure the reliability, performance, and scalability of Billtrust's mission-critical database infrastructure. You'll work with MySQL SQL Server, MongoDB, and modern cloud-native databases (Aurora, Cloud SQL), supporting solutions that support billions of transactions annually.

You'll drive automation through infrastructure-as-code, develop AI-powered database health monitoring systems, and implement intelligent backup and disaster recovery strategies. Your expertise will enable Billtrust GCC to deliver world-class database reliability while pioneering autonomous database management through agentic technologies.

Key Responsibilities

• Design, implement, and maintain high-availability and disaster recovery architectures for MySQL, SQL Server, and MongoDB databases


• Develop and execute database performance tuning strategies, query optimization, and workload analysis


• Implement infrastructure-as-code for database provisioning using Terraform and Ansible


• Engineer autonomous database health monitoring agents and agentic backup validation systems


• Establish backup, restore, and recovery automation using cloud-native tools


• Create and maintain operational runbooks for database failover, capacity planning, and incident response


• Implement database-as-code practices and schema migration automation


• Monitor and optimize database metrics using AI Ops and Datadog dashboards


• Collaborate with application teams on database design, indexing strategies, and performance requirements


• Work with the US database engineering team to support & implement roadmap

Required Qualification

Experience & Technical Background

• 5+ years of hands-on experience as a Database Administrator or Database Reliability Engineer


• Expert-level proficiency with MySQL, SQL Server, or MongoDB (at least one to expert level)


• Strong experience with cloud-native databases (Amazon Aurora, AWS RDS, MongoDB Atlas)


• Demonstrated expertise in backup, restore, disaster recovery, and high-availability architectures


• Strong background in infrastructure-as-code using Terraform, CloudFormation, or Ansible


• Experience with monitoring platforms (Datadog, Grafana, Prometheus) and observability practices


• Proficiency with Linux/Unix and shell scripting for automation


• Hands-on experience with cloud platforms (AWS, Azure, or GCP)


• Proficiency using Claude Code, Github Copilot or similar AI coding assistance

Soft Skills & Attributes

• Strong problem-solving skills with methodical approach to troubleshooting complex database issues


• Excellent communication skills to collaborate across teams and explain technical concepts


• Proactive mindset focused on automation and toil reduction


• Detail-oriented with strong focus on reliability and data integrity


• Commitment to continuous learning and staying current with database technologies