Delivery Manager-Retail

TCS is hiring for "Delivery Manager-Retail". Details below-Role- Delivery Manager-RetailExp-8-14 YearsLocation- Bangalore ( Electronic City )Skillset Required- Exp in handling Service Delivery for International Retail ClientsRole-Must Have:8+ Years of Exp in Ecommerce/RetailThorough Understanding of Retail Operations and its nuancesShould have exp in Content Management/Website operationsShould have basic understanding in Digital marketing/SCM and other retail verticalsShould have handled 50+ FTEsExcellent Interpersonal and communication skillsShould be ok to manage 24/7 projectHands on experience business transformation with quantified benefitsBasic knowledge in automation tools (Power automate, RPA tools)Knowledge in digital marketing is an added advantageRoles & ResponsibilitiesResponsible for overall customer deliverables (KPIs, OKRs)Responsible to drive enterprise level business transformation, ensure key milestones are met on timeProcess excellence – Automation is integral part of the delivery, drive it religiouslyContract Management – Ensure contracts are live. Extension to be handled religiously and complete it on timeSkill Management – Identify skill gap and work closely with TD team and upskill the team for future needs.Travel to customer location – Travel to customer location for reviews and ensure closure of key actions.Interested candidates can applyRegardsTanya Kansal