Delivery Operations Billing Specialist

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. 

This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Position Summary

The Operations Billing Specialist is responsible for ensuring accurate and timely billing processes while supporting operational workflows across the organization. This role serves as a key liaison between operations, finance, sales, and customers to manage invoicing, billing discrepancies, account reconciliations, and reporting. The ideal candidate is highly detail-oriented, organized, analytical, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Generate, review, and distribute customer invoices accurately and on schedule.

• Validate billing information against contracts, service agreements, purchase orders, and operational records.

• Monitor billing cycles and ensure compliance with company policies and customer requirements.

• Process billing adjustments, credits, refunds, and corrections as needed.

• Maintain billing records and supporting documentation.

• Coordinate with operations teams to verify service delivery, project completion, or transaction data prior to invoicing.

• Track operational metrics that impact billing accuracy.

• Assist in developing and improving operational billing procedures and workflows.

• Support month-end and year-end close activities related to billing.

• Reconcile billing records and customer accounts.

• Investigate and resolve invoice discrepancies, disputes, and customer inquiries.

• Collaborate with Accounts Receivable to support collections efforts and payment resolution.

• Escalate complex billing issues to management when necessary.

• Prepare regular billing, revenue, and operational reports.

• Analyze billing trends and identify opportunities for process improvements.

• Maintain accurate customer, pricing, and account information within billing systems.

• Ensure data integrity across Enterprise Resource Planning (ERP), Client Relationship Management (CRM), and billing platforms.

• Ensure billing activities comply with contractual obligations, company policies, and applicable regulations.

• Conduct audits of billing transactions to identify and correct errors.

• Support internal and external audit requests related to billing documentation.

Required Qualifications

• Associate's or Bachelor's degree in Business Administration, Finance, Accounting, Operations, or related field preferred.

• Minimum 1 year of experience in billing, operations, finance, accounting, or a related role.

• Experience working with ERP, billing, or accounting systems.

• Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.

• Excellent attention to detail and accuracy.

• Strong problem-solving and analytical skills.

• Effective written and verbal communication skills.

• Ability to manage multiple deadlines and priorities.

Preferred Qualifications

• Experience with billing in service-based or professional services environments.

• Knowledge of Accounts Receivable processes.

• Experience with ERP systems such as Workday or similar platforms.

• Familiarity with contract review and revenue-related processes.

Compensation and Benefits

• Compensation: Commensurate with Industry standards 

• Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

"Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. 

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employee.

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.