About usHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our peopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on our YouTube Channel or Blog Posts
Our peopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on our YouTube Channel or Blog Posts
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Who You Are:
You are searching for your opportunity to impact the experience of SaaS prospects at the very start of their customer journey. You thrive on sparking interest and guiding potential customers toward the value of the HighLevel platform before they even begin their trial. Your strategic and creative thinking skills allow you to identify and connect with the right prospects, whether they come to us or we reach out to them. You’re comfortable running engaging software demos, answering pre-trial questions, and inspiring prospects to take the next step. You flourish in our dynamic, performance-based atmosphere that gives you autonomy to work independently while collaborating closely with other teams. Tie it all together with an “all hands on deck” attitude, excellent communication, and strong time management skills — and this is the job for you.
To be successful in this role, you will demonstrate best-in-class service and be a subject matter expert on how HighLevel can solve a prospect’s business challenges. You will have experience working in a high-performance, high-accountability environment, are comfortable switching gears quickly, and are passionate about helping people discover the right solutions. Your excellent communication skills and working knowledge of the SaaS/marketing landscape will serve you well.
What You’ll Be Doing:
- Proactively identify, engage, and qualify new prospects through outbound outreach
- Respond promptly to inbound leads and inquiries to drive interest and action
- Schedule and conduct compelling software demos for prospective customers (via Zoom)
- Align product capabilities to the prospect’s goals, needs, and business objectives
- Develop rapport and trust with prospects to inspire trial sign-ups
- Effectively communicate the HighLevel value proposition (Capture, Nurture, Close) to create urgency and interest before trial
- Handle prospect questions and objections with confidence, ensuring a smooth transition into the trial phase
- Maintain accurate records of activities and interactions in CRM systems
- Collaborate with Trial Experience, Marketing, and other cross-functional teams to optimize lead handoff and conversion rates
- Execute both inbound and outbound engagement strategies to keep the top of the sales funnel active and healthy
- Other duties may be assigned and/or modified as business needs dictate
What You’ll Bring:
- Proven ability to run engaging and effective product demos
- Strong technical aptitude and ability to explain complex software in simple terms
- Working knowledge of CRM, marketing automation tools, social media management, digital advertising, website/funnel building, and SEO
- Experience using or quickly learning various CRM platforms and communication tools
- Proficiency with Google Suite, Zoom, Slack, and common social media platforms (Facebook, Instagram, LinkedIn)
- Exceptional time management, organization, and communication skills (both verbal and written)
- Self-motivated to meet and exceed activity and conversion targets
- Ability to translate technical concepts for non-technical audiences
- Demonstrable critical thinking, active listening, and creative problem-solving skills
- Quick learner who can adapt to evolving product features and sales strategies
- Positive, self-starter mindset with a track record of thriving in a fast-paced environment
Experience/Education/Certifications Required:
- Bachelor’s Degree or equivalent SaaS sales experience strongly preferred
- 2–3 years in a business development, SDR, BDR, or pre-sales role - especially in SaaS or technical sales
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Job Applicant Privacy Notice
Job Applicant Privacy Notice
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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