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Department Store Executive - Hyderabad

Job Description - Department Store Executive - Hyderabad

Job Title: Department Store Executive
Location: Hyderabad


Key Responsibilities


Department Operations



  • Oversee the daily operations of the assigned department to ensure smooth functioning.

  • Ensure shelves and displays are well stocked, organized, and visually appealing.

  • Maintain store standards for cleanliness, hygiene, and product presentation.


Customer Experience



  • Ensure customers receive a premium and personalized shopping experience.

  • Handle customer queries, feedback, and complaints in a professional manner.

  • Support customers in selecting gourmet food and specialty products.


Inventory & Quality Management



  • Monitor stock levels and coordinate with the warehouse or procurement team for replenishment.

  • Ensure proper FIFO / FEFO practices are followed.

  • Conduct regular expiry checks and quality inspections of products.


Sales & Performance



  • Track department sales performance and work towards achieving targets.

  • Suggest promotions, product placements, and merchandising ideas to increase sales.

  • Maintain department reports and operational records.


Eligibility Criteria



  • Diploma or Graduation in Hotel Management / Hospitality / Retail Management preferred.

  • 1–3 years of experience in retail, food retail, or hospitality operations.

  • Experience in team supervision or department handling will be an advantage.


Skills Required



  • Leadership and team management

  • Customer service and relationship management

  • Inventory and stock management

  • Merchandising and product presentation

  • Communication and problem-solving skills

  • Attention to detail in quality and hygiene standards


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