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Deputy Branch Manager-Outbound-Branch Banking-Relationship Management

icon building Company : Kotak Mahindra Bank
icon briefcase Job Type : Full Time
icon geo-alt Chennai, India

Job Description - Deputy Branch Manager-Outbound-Branch Banking-Relationship Management

Description
We are looking for a dynamic and results-driven Deputy Branch Manager-Outbound to lead and support the branch’s sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively.

Responsibilities

  1. Lead a team of outbound bankers.

  2. Drive sales of CASA, third-party products (TPP), and asset products through the team.

  3. Ensure consistent customer coverage, engagement, and retention.

  4. Monitor and enhance team productivity across assigned channels.

  5. Foster a culture of service excellence and customer-centricity.

  6. Support team members in achieving individual and branch-level business goals.



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