Deputy Manager - Customer Care

Company : App

Job Type : Full Time

Gurgaon, India

Job Description - Deputy Manager - Customer Care

KRA

Maintain SLA's of ticket resolve at 80+

Manage a team of 20 employees

Streamline the internal process of ticket resolution to eliminate redundency and reduce SLA.

Ensure to measure, monitor and achieve consistent DNPS

KRA

Maintain SLA's of ticket resolve at 80+

Manage a team of 20 employees

Streamline the internal process of ticket resolution to eliminate redundency and reduce SLA.

Ensure to measure, monitor and achieve consistent DNP

Original job Deputy Manager - Customer Care posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

About the Company

App

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you and your family.

Similar Deputy Manager Jobs in India

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Deputy Manager - Customer Care

Job Description - Deputy Manager - Customer Care

About the Company

Similar Deputy Manager Jobs in India

Mobile Apps