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Deputy Manager - Manufacturing QA

icon building Company : Mahindra
icon briefcase Job Type : Full Time

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Job Description - Deputy Manager - Manufacturing QA


Responsibilities & Key Deliverables


  • Experience in Quality assurance function in engine assembly & Testing.

  • Experience in handling customer complaints of Industrial application engines and Gensets.



  • Responsible for reducing Repairs Per Hundred (RPH)

  • Coordinating with Customer care team for effective and immediate customer Complaint resolution.

  • Field visits for onsite analysis & understanding applications / Usage

  • Providing field fix

  • Deployment of current learnings on new product to ensure first time right new product

  • Ensuring sustenance of actions taken

  • Improving response time

  • Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI & account for faster implementation of solution

  • Participate in DFMEA, PMEA

  • Ensure shop floor quality by Sustenance auditing, monitoring, Improving the compliance to standard.

  • Hands on experience in data management for all customers and daily MIS.



  • Exposure to Quality management systems.

  • Experience in Auditing Processes and Products.

  • Product & Process Knowledge/ Analytical skills, Drawing interpretation, Knowledge of statistical techniques.

  • Engine assembly & Testing Knowledge.

  • Analysing & monitoring customer complaints, line rejection and taking corrective actions.

  • Knowledge of SAP.

  • Drive continuous process improvements (KAIZENS) to achieve consistent product quality.

  • Monitor and ensure adherence to processes with SOP by periodic process audits.

  • Knowledge of 7 QC tools, statistical tools / APQP/FMEA/PPAP /SPC/ MSA

Preferred Industries

Construction
Production/Engg/R&D
Engg & Capital Goods
Automotive Industry
Tractor
Construction, Mining

Education Qualification

Diploma/BE - in Mechanical/Auto/Production Engineering

General Experience

8 to 12 years working in Engine Quality Assurance.

Critical Experience


  • Able to perform process /Product audit on Engine assembly line & Testing

  • Analytical mindset.

  • Customer complaint handling.

System Generated Core Skills

SAP
Auditing

System Generated Secondary Skills


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