Deputy Manager-IT

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Division

Piramal Pharma Solutions

Piramal Pharma Solutions is a contract development and manufacturing  organization (CDMO), offering end-to-end development and manufacturing  solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.  

This enables us to offer a comprehensive range of services including Drug Discovery  Solutions, Process & Pharmaceutical Development services, Clinical Trial  Supplies, Commercial supply of APIs and Finished dosage forms. We also offer  specialized services like development and manufacture of Highly Potent APIs  and Antibody Drug Conjugation.  

Our capability as an integrated service provider  & experience with various technologies enables us to serve Innovator and  Generic companies worldwide.  

For more details, please visit : www.piramalpharmasolutions.com

Job Title

Deputy Manager-IT

Job Description

The IT Infrastructure Manager is responsible for ensuring the security, stability, availability, and compliance of the organization’s IT infrastructure. This role provides end-to-end ownership of data Center operations, server and network management, vulnerability remediation, infrastructure compliance, and execution of critical IT and Information Security projects. The position plays a direct role in minimizing operational risk, ensuring business continuity, and supporting regulatory, audit, and quality requirements.

IT Infrastructure & Operations Management

• Own and manage on-premise and site IT infrastructure including servers, networks, storage, and end‑user computing platforms

• Ensure high availability, performance, and reliability of IT systems supporting Manufacturing, QC, R&D, and enterprise operations.

• Proactively monitor infrastructure health and capacity, addressing potential risks before service impact

2. Data Center Management

• Manage data center and IT/OT smart rack operations, including monitoring of temperature, humidity, power supply, UPS, electrical distribution and rack health

• Maintain access, environmental, and operational logs for data center compliance and audits

• Ensure uptime, physical security, and operational readiness of critical infrastructure facilities

3. Server & Network Management

• Lead administration of Windows servers, Active Directory, patching, performance tuning, and system hardening

• Oversee network operations, troubleshooting, and coordination with internal teams and service providers

• Ensure secure configuration, backups, and restoration processes for servers and network devices

4. Vulnerability & Risk Management

• Own server and network vulnerability diagnostics, remediation, and closure cycles

• Coordinate with Infosec, SOC, and corporate security teams for vulnerability scans, risk assessments, and evidence submission

• Reduce security exposure through timely remediation and continuous monitoring

5. IT Compliance & Information Security

• Ensure compliance with IT, Infosec, GxP, and Non‑GxP policies and standards.

• Drive antivirus, endpoint management, SCCM coverage, backups (CommVault), and directory services compliance.

• Support internal and external IT, quality, and information security audits with complete documentation and evidence.

6. IT Projects & Infrastructure Enablement

• Lead and execute infrastructure‑related IT projects supporting applications, digital transformation, and business growth.

• Provide infrastructure readiness for enterprise initiatives and regulatory systems.

• Coordinate with cross‑functional teams, vendors, and system integrators to meet project timelines.

7. Asset & Vendor Management

• Ensure accurate asset management of servers, network devices, end‑user systems, and infrastructure components.

• Manage OEM and service vendor engagements (OEMs, ISPs, system integrators) for issue resolution and service delivery.

• Optimize vendor dependency through strong in‑house technical ownership.

8. Business Continuity & Operational Resilience

• Ensure regular backups, disaster recovery readiness, and restoration testing for critical systems.

• Minimize downtime, prevent repeat incidents, and support uninterrupted business operations.

• Act as a key escalation point for major infrastructure incidents.

Bachelor of Engineering – Computer Science & Engineering