Deputy Manager-Quality_Pune

Prepare Monthly Quality Dashboards Drive Process Improvements Initiative and projects Improve HR Ops Quality Scores with RCA Analysis Team Meetings and Training Sessions New Hire Trainings, Cross Trainings and update Sessions to be conducted Apply now, and we'll be in touch! Essential: Good understanding of Quality Compliance role and responsibility Subject Matter Expert on HR Operations Processes (Preferable) End to End Knowledge on Quality Systems and Processes Attention to detail and Analysing Information/data Bachelors(mandatory)/ Post Graduate Degree(not mandatory) Key performance indicators [max 3]: Acts as 1st point of contact for managing all Operational escalations received from the stakeholders and ensures RCA & long term fix for the same. Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, corrective actions, and re-validations. Facilitating meeting with administrators/ team leads and leading process diagnostic for articulation of process issues and solution formulation. Monitoring and Feeding regular data/ improvements in Quality frame work.