DigiHelic - Project Manager - Reports & Delivery

Role : Project Manager

- 10 years of work experience.

Duration of Contract : 12 Months.

Mode : Remote work.

- Candidate should be to comfortable to travel to Qatar location as and when required.

Preference : Experience from Retail Industry.

Role Definition :

Project Management :

- Responsible for development, support, maintenance, and implementation of a large complex project/ multiple medium-sized projects through a team, utilizing team leads.

- Responsible for complete end to end project management for the assigned project(s), which includes project planning, delivery, client interaction, trouble shooting, and tracking utilization for the team.

- Drives the application of principles, theories, and concepts and determines the best course of action.

- Establishes functional procedure, policy advice others and manages divergent interests and perspectives.

- Review, analyze, and evaluate business systems, tools, and information for project scope & schedule.

- Ensure all project issues are resolved promptly to avoid negative impact to the budget or SLA.

- Review codes, take presales calls & make tactical decisions that will have an impact on the project.

- Identify and manage risks, dependencies, actions, scope, CR, budget, defects & customer feedback.

- Maintain project metrics for steering committee & business meetings.

- Assist presales in delivering quality solutions for clients in response to varying business requirements.

- Guide the team on implementation methodologies and internal project processes.

- Impart sessions on the latest version releases for products/ERP like product roadmap, features & applications.

Customer Management :

- Build and manage partner/vendor relationships and gauge new opportunities.

- Exceedingly achieve customer satisfaction (C-SAT) on all delivery parameters.

- Responsible for managing customer escalations, customer problems, account conflicts, and participation in important negotiations with key customers.

People Management & Development :

- Enable competency development and capability building within the organization.

Skills :

- Communication & presentation skills.

- Project management & people management skills.

Competencies :

- Business & commercial acumen.

- Customer orientation.

- Execution excellence.

- Tenacity of purpose.

- Developing self & others.

- Managing relationships.

- Functional & technical competence

Location : Remote