Digital Designer L4

Job Description

Role Purpose

The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters

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DO :

- Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns

- Detect bug issues and prepare file defect reports and report test progress

- No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA s and norms

- Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders

- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

- Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

- On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository

- Updates of accurate efforts in eCube, TMS and other project related trackers

- Timely Response to customer requests and no instances of complaints either internally or externally

 

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Deliver

1.

 Understanding the test requirements and test case design of the product

 Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros

 2.

 Execute test cases and reporting

 Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

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