This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Solutions Engineer based in India.
We are seeking a Digital Solutions Engineer to help design, configure, and deliver innovative digital solutions that improve operational efficiency for global customers.
This role sits at the intersection of technology, customer needs, and business transformation, turning complex requirements into scalable workflows and solutions.
You will work closely with customer-facing teams, product specialists, and engineers to implement solutions that create measurable operational impact.
The position offers the opportunity to shape how organizations use AI-powered workflows, data insights, and digital tools to optimize their field operations.
You will contribute throughout the customer lifecycle, from discovery and solution design to deployment, testing, and continuous improvement.
The ideal candidate combines technical knowledge, analytical thinking, and strong communication skills with a passion for solving real-world business challenges.
Accountabilities:
The Digital Solutions Engineer will be responsible for translating customer objectives into effective digital solutions, supporting implementation activities, and ensuring successful adoption. This role requires a balance of technical configuration, customer collaboration, and solution optimization.
- Understand customer goals, operational processes, workflows, challenges, and success criteria to identify effective solution approaches.
- Translate business requirements into solution storyboards, digital workflows, and scalable implementation plans.
- Configure and deploy digital solutions for customer demonstrations, trials, and production environments.
- Support solution implementation activities including testing, user acceptance testing, troubleshooting, and optimization.
- Build customer dashboards and provide actionable operational insights through data analysis.
- Collaborate with Customer Success, Delivery, Product, and Engineering teams to ensure successful solution delivery.
- Gather customer feedback and translate insights into recommendations for product improvements and roadmap development.
- Support continuous improvement initiatives by analyzing workflows, identifying opportunities, and enhancing solution performance.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
Requirements:
The ideal candidate will have experience in solution engineering, software implementation, or technical consulting, with the ability to connect business requirements with practical technology solutions.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- 3–4 years of experience in solution engineering, software implementation, technical consulting, or digital solutions.
- Experience configuring and implementing SaaS, workflow, cloud-based, or enterprise software solutions.
- Ability to create process maps, user journeys, solution storyboards, and technical documentation.
- Familiarity with APIs, JSON, SQL, and system integrations.
- Exposure to programming languages and technologies such as Python, JavaScript, HTML, or CSS is a plus.
- Experience working with dashboards, analytics platforms, or data visualization tools such as Amazon QuickSight is advantageous.
- Strong analytical and problem-solving abilities with attention to detail.
- Excellent communication and stakeholder management skills, with a customer-focused mindset.
- Ability to collaborate effectively across technical and business teams.
- Comfortable working UK/European business hours when required.
Benefits:
- Opportunity to work on innovative AI-powered digital solutions transforming operational workflows.
- Exposure to global customers across industries such as utilities, telecom, retail, and energy.
- Remote work flexibility and collaboration with international teams.
- Opportunity to work at the intersection of technology, data, and business transformation.
- Professional growth opportunities through hands-on experience with modern SaaS and cloud technologies.
- Collaborative and inclusive work environment that values diverse perspectives and ideas.
- Opportunity to contribute directly to product improvements and customer outcomes.
- Supportive culture focused on learning, innovation, and continuous improvement.
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