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Digital Workplace Specialist

Job Description - Digital Workplace Specialist

  • Take ownership for SharePoint architecture, site provisioning, permissions governance, and information architecture across the organisation
  • Work with the AI team to drive Microsoft 365 Copilot rollout: licensing, use-case identification, adoption campaigns, and measuring impact
  • Act as the internal owner for Copilot and SharePoint, fielding requests from business stakeholders and translating them into workable solutions
  • Plan and execute digital workplace initiatives (e.g. intranet improvements, collaboration tooling, automation of workplace processes)
  • Develop governance policies for content, permissions, and lifecycle management across M365 workloads
  • Monitor digital experience metrics (device performance, app responsiveness, platform health) in partnership with Core IT Operations, using them to prioritize platform improvements
  • Establish and run a recurring digital workplace governance forum for SharePoint/Copilot decisions and prioritization
  • Partner with Core IT, Automation & AI, and business stakeholders to align digital workplace initiatives with infrastructure and security requirements
  • Create and maintain user-facing documentation, training materials, and adoption resources



Requirements

  • Hands-on experience administering SharePoint Online (architecture, permissions, site design)
  • Practical experience rolling out or administering Microsoft 365 Copilot
  • Understanding of Microsoft 365 governance (retention, compliance, permissions models)
  • Experience running adoption/change initiatives for digital tools, not just technical deployment
  • Experience with digital experience monitoring or license/cost management is a plus
  • Good English communication skills, written and spoken
  • Comfort working directly with business stakeholders as well as IT
  • Bonus: Power Platform experience (Power Automate/Power Apps), or background in change management/digital adoption


Benefits

● Platform: SharePoint Online, Microsoft 365 Copilot, Microsoft Teams
● Governance/Admin: Entra ID, M365 Admin Center
● Automation: Power Automate, Power Apps

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