Director - Cyber Security and Architecture

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles  around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Team:

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role:

We are seeking a highly skilled and experienced Director of Cyber Security and Architecture to lead our Cybersecurity program to secure GoHighLevel assets through Security Operations Center, incident response and securing architecture of platform and infrastructure. This role is crucial in establishing and maintaining our cybersecurity defenses and responding effectively to security incidents. Works directly with the Head of Cybersecurity to maintain the Security posture of the organization.

• Work with the MSSP to optimize the Security Operations Center (SOC)
• Develop, implement, and maintain incident response procedures
• Lead security incident response efforts
• Evaluate and implement SOC and other enterprise tools and technologies
• Provide feedback to the MSSP to develop and maintain SOC playbooks and runbooks
• Conduct regular security assessments and penetration tests
• Provide leadership and mentoring to develop GRC Platform
• Collaborate with other IT and security teams to enhance overall security posture
• Supporting and implementing Information Security frameworks viz. ISO 27001, SOC 2 Type 2 etc

• Bachelor's degree in Computer Science, Information Security, or related field
• 15+ years of experience in cybersecurity, with at least 5 years in a leadership role
• Strong knowledge of network security, system security, and cyber threat landscape
• Experience with SIEM tools, intrusion detection/prevention systems, and other security technologies
• Proficiency in incident response methodologies and best practices
• Excellent analytical and problem-solving skills- Strong leadership and communication skills

• Master's degree in Cybersecurity or related field
• Relevant certifications such as CISSP, CISM, GIAC, or equivalent
• Experience in a startup or fast-paced technology environment
• Knowledge of cloud security and containerization technologies

EEO Statement: 

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.