Director Infrastructure

Overview

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

TriVinna, a Trimont company, is redefining the future of commercial loan servicing through advanced technology and data-driven innovation. As the newest addition to the Trimont group, TriVinna introduces a modern loan servicing software platform that streamlines operations, increases transparency, and provides clients and partners with actionable insights. Leveraging Trimont's access to approximately 11% of all U.S. commercial real estate lending data, TriVinna integrates market-leading analytics, robust portfolio management tools, and a high-touch customer support model. This comprehensive approach enables clients to make informed decisions, manage risk effectively, and achieve greater efficiency and performance in commercial real estate loan servicing.

Job Summary

We are seeking a skilled Infrastructure Engineer to design, build, and maintain the cloud infrastructure powering our commercial real estate loan servicing platform. You will be responsible for ensuring high availability, scalability, and reliability of our systems that process billions of dollars in loan transactions. This role is critical to enabling our engineering teams to deliver features rapidly while maintaining operational excellence.

Key Responsibilities

Cloud Infrastructure Management

•  Design, deploy, and manage cloud infrastructure on Azure


•  Implement Infrastructure as Code (IaC) using Terraform or CloudFormation


•  Manage container orchestration platforms (Kubernetes, ECS)


•  Configure and maintain cloud networking (VPCs, subnets, load balancers)


•  Optimize cloud resource utilization and cost management


•  Implement auto-scaling and high availability architectures

DevOps and Automation

•  Build and maintain CI/CD pipelines for application deployment


•  Automate infrastructure provisioning and configuration management


•  Implement GitOps workflows for infrastructure changes


•  Develop automation scripts using Python, Bash, or PowerShell


•  Manage artifact repositories and container registries


•  Implement blue-green and canary deployment strategies

Reliability and Performance

•  Design and implement monitoring, alerting, and observability solutions


•  Establish and maintain SLAs, SLOs, and error budgets


•  Conduct capacity planning and performance optimization


•  Implement disaster recovery and business continuity solutions


•  Manage backup and restore procedures for critical systems


•  Lead incident response and conduct post-incident reviews

Security and Compliance

•  Implement infrastructure security controls and hardening


•  Manage secrets and credentials using vault solutions


•  Configure network security groups and access controls


•  Support compliance requirements (SOC 2, PCI DSS) for infrastructure


•  Implement logging and audit trails for compliance


•  Conduct security assessments and remediate vulnerabilities

Collaboration and Support

•  Partner with Engineering teams on application deployment requirements


•  Work with Database teams on database infrastructure and performance


•  Support Security team with infrastructure security initiatives


•  Document infrastructure architectures, runbooks, and procedures


•  Provide on-call support for production infrastructure


•  Mentor team members on cloud and DevOps best practices

Required Qualifications

•  10+ years of experience in infrastructure engineering, DevOps, or SRE


•  Strong expertise with cloud platforms (AWS, Azure, or GCP)


•  Proficiency with Infrastructure as Code (Terraform, CloudFormation, Pulumi)


•  Experience with container technologies (Docker, Kubernetes)


•  Strong scripting skills (Python, Bash, PowerShell)


•  Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions)


•  Knowledge of monitoring and observability tools (Prometheus, Grafana, Datadog)


•  Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Preferred Qualifications

•  Experience in financial services, fintech, or SaaS environments


•  Cloud certifications (AWS Solutions Architect, Azure Administrator, GCP Engineer)


•  Experience with service mesh technologies (Istio, Linkerd)


•  Knowledge of database administration and performance tuning


•  Familiarity with compliance frameworks (SOC 2, PCI DSS)


•  Experience with chaos engineering and reliability testing
  
  

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.