Director IT Provider

This role is for one of the Weekday's clients

Min Experience: 15 years

Location: Telangana, Hyderabad, Chennai

JobType: full-time

The Director – IT (Provider Domain) plays a pivotal leadership role in driving the successful delivery of application development projects and programs within the Payor–Provider ecosystem. This position requires a blend of strong technical acumen, strategic leadership, and deep domain expertise in the US Healthcare Payer industry, particularly across Provider-related functions such as credentialing, contracting, directories, and provider data management. The Director will oversee a large, cross-functional team of Developers, Product Owners, and Business Analysts, ensuring strategic alignment, efficient resource utilization, and high-quality delivery outcomes.

Key Responsibilities:

Leadership & Team Management

• Provide strategic direction and leadership to the Provider IT team, fostering a culture of innovation, collaboration, and performance excellence.
• Directly manage a core team of employees while overseeing a broader group of 60+ resources, including Developers, Product Owners, and Business Analysts.
• Conduct performance reviews, mentor team members, and drive career development initiatives.
• Identify skill gaps and implement strategies to strengthen team capabilities.

Delivery & Project Management

• Lead the end-to-end delivery of IT projects within the Provider domain, ensuring adherence to timelines, budgets, and quality standards.
• Proactively manage risks, issues, and dependencies, ensuring smooth project execution.
• Oversee the development and delivery of scalable, high-quality software solutions aligned with business needs.

Resource Management & Planning

• Develop resource and capacity plans aligned with organizational goals and project priorities.
• Lead demand forecasting to ensure optimal resource allocation across initiatives.
• Collaborate with Product Owners to align staffing and technical resources with key priorities.

Stakeholder Management & Communication

• Build and maintain strong working relationships with US counterparts and internal stakeholders.
• Serve as a key communication bridge between technical and business teams, providing clear updates on progress, risks, and mitigation plans.
• Present project and delivery updates to senior leadership.

Technical Expertise & Strategy

• Maintain a deep understanding of relevant technologies, including Mainframe, Java, and API integrations.
• Provide technical direction and ensure adherence to architecture and development best practices.
• Contribute to the definition of IT strategies, technology roadmaps, and modernization initiatives for the Provider domain.

Required Qualifications:

• 15–18 years of IT experience, with at least 10 years in the US Healthcare Payer industry.
• Strong domain expertise in Provider functions — Credentialing, Contracting, Directories, and Provider Data Management.
• Proven leadership experience managing cross-functional application development teams.
• Demonstrated success in project delivery, resource planning, and stakeholder engagement.
• Hands-on experience with technology stacks such as Mainframe, Java, and APIs.
• Strong vendor management, analytical, and problem-solving capabilities.
• Excellent communication, interpersonal, and negotiation skills within a matrixed organization.

Leadership Attributes:

• Visionary: Capable of shaping long-term IT direction and strategy.
• Curious: Constantly seeks improvement and innovation.
• Communicative: Effectively conveys risks, challenges, and successes to all levels of stakeholders.
• Accountable: Owns outcomes and drives results with integrity.
• Creative: Brings innovative solutions to complex problems.
• Flexible: Adapts swiftly to evolving priorities and environments.
• Collaborative: Builds trust and fosters cross-functional cooperation.
• Analytical: Solves complex problems with structured thinking and sound judgment.

Skills:
Provider | Payer | IT Delivery | US Healthcare | Provider Credentialing | Provider Directories | Provider Contracting | Provider Data Management