Director - Mumbai Amenities Manager (Corporate Services)

VIP service delivery is required. Manage high profile, end-to-end event management such as F&B solutions, guest parking, visitor access, event room layout, cross-functional coordination, and sourcing exceptional F&B partners. Ensure commercial operating models are consistently managed through a continuous improvement lifecycle with a focus on service excellence, budget and ROI Track and monitor KPI's, SLA's and drive vendor performance for continuous improvement. Build relationships, collaborate and strategize with service providers and their business partners to create a 'best in class' and 'fit for purpose' environment for employees and clients Actively participate in regional and global initiatives. Ability to multi task and managing varying stakeholder priorities in a professional effective way. Formal qualification and degree in hotel management, hospitality sector, property and/or facilities management Minimum of 5+ years of Hospitality operations experience with a concentration in delivering a world class experience to high profile and prestigious guests and clients. Strong knowledge of events and expertise in conference center management systems. Operational experience managing teams delivering exceptional service. Strong process management with a proven ability to deliver consistent results. Strong verbal and written communication skills - English and local language. A strategic thinker and self-starter with an entrepreneurial spirit Proficient PC skills including outlook, excel, word, PowerPoint, etc. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.