Director of Product Operations

About Veryon

Veryon is a leading aviation software and technology company empowering more than 7,500 customers in over 130 countries. Our solutions help aviation teams around the world improve efficiency, maximize up time, and ensure safety. With a customer-first mindset and innovative products, we’re setting new standards in aviation technology. 

At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it. 

About the Role

We’re seeking a Director of Product Operations, to lead the planning, execution, and process excellence for our Product organization. In this role, you’ll ensure our product managers operate efficiently, consistently, and in alignment with business goals while serving as the key bridge between Product, Sales, Marketing, Customer Success, Support, and Engineering.

You’ll be the operational backbone of the Product organization & driving process excellence, GTM readiness, and cross-functional collaboration to help our teams deliver high-impact products faster and more effectively.

Key Responsibilities

• Own and optimize product operations processes to improve alignment and execution across teams.
• Drive product launch consistency through coordinated GTM planning, communication, and readiness checklists.
• Maintain tool governance for road mapping, analytics, and collaboration platforms (e.g., Product Board, Jira, Confluence, Salesforce).
• Track and analyze product metrics to inform performance, capacity, and productivity improvements.
• Design, document, and enhance product development workflows and handoffs between departments.
• Create enablement materials for Sales, Customer Success, and Support to drive adoption and feedback loops.
• Conduct market and operational analyses (e.g., TAM/SAM/SOM, process improvement, capacity planning).

• 8+ years of experience in product operations, product management, program management, business operations, or similar functions supporting SaaS products.
• Demonstrated experience building, scaling, and improving product operations or analogous support functions – with a strong focus on GTM enablement.
• Deep understanding of product lifecycles, agile development, and release planning.
• Strong business and financial acumen: experience with metrics, financial data, and presenting insights.
• Proficiency with key product management tools (e.g., Product Board, Jira, Confluence, Pendo, Salesforce) and Microsoft Office suite.
• Excellent communication and leadership skills — able to adapt style for varied audiences and drive alignment in complex, matrixed environments.
• Strong organizational skills, comfort juggling multiple initiatives, and strong prioritization instincts.

Preferred / Nice to Have:

• Experience managing or mentoring a team of operations or enablement professionals.
• While aviation experience is not required, a passion for aviation is.
• Comfortable working with global teams across multiple time zones.
• Experience in using AI / automation tools to accelerate workflows.

How We Work – The Core Values That We Live By 

• Fueled by Customers: Customers are at the core of every decision. 
• Win Together: Collaboration is our competitive edge. 
• Make It Happen: No excuses. Just outcomes. 
• Innovate to Elevate: We boldly challenge what’s standard and lift what’s possible.