JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Project Delivery Services Director - Job Description

Position Overview

The Project Delivery Services (PDS) Director leads the strategic planning, execution, and delivery of complex construction and project management initiatives. This role oversees project teams, ensures alignment with client objectives, and drives operational excellence across the project portfolio.

Key Responsibilities

Strategic Leadership Provides strategic direction for project delivery operations, ensuring projects align with organizational goals and client requirements. Develops and implements best practices, methodologies, and standards across the project portfolio. Leads business development efforts and cultivates client relationships to drive growth.

Project Oversight Oversees multiple large-scale projects simultaneously, ensuring delivery on time, within budget, and to quality standards. Reviews project plans, schedules, budgets, and risk management strategies. Makes critical decisions on resource allocation, scope changes, and issue resolution.

Team Management Leads, mentors, and develops project management professionals including Project Managers, Project Coordinators, and support staff. Builds high-performing teams through recruitment, training, and performance management. Fosters a collaborative culture focused on continuous improvement and client service excellence.

Client Relations Serves as senior point of contact for key clients and stakeholders. Manages client expectations, addresses concerns, and ensures exceptional service delivery. Identifies opportunities for expanding services and strengthening partnerships.

Financial Management Develops and manages departmental budgets and forecasts. Monitors project financials including revenue recognition, cost control, and profitability metrics. Ensures accurate reporting and compliance with financial policies.

Risk and Compliance Identifies, assesses, and mitigates project risks. Ensures compliance with contractual obligations, regulatory requirements, and company policies. Implements quality control measures and safety standards across all projects.

Required Qualifications

Education: Bachelor's degree in Construction Management, Engineering, Architecture, or related field required. Master's degree or MBA preferred.

Experience: 10+ years of progressive experience in project management, with at least 5 years in senior leadership roles overseeing complex construction or real estate projects.

Certifications: PMP (Project Management Professional), CCM (Certified Construction Manager), or equivalent professional certification strongly preferred.

Technical Skills:

• Expert knowledge of project management methodologies and tools
• Strong understanding of construction processes, building systems, and codes
• Proficiency with project management software (MS Project, Procore, or similar)
• Financial acumen including budgeting, forecasting, and P&L management

Leadership Competencies:

• Proven ability to lead and develop high-performing teams
• Strategic thinking and business development capabilities
• Excellent communication and stakeholder management skills
• Strong negotiation and conflict resolution abilities
• Problem-solving mindset with sound decision-making skills

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.