Director Quality Assurance Engineer

Job Summary

We are seeking a detail -oriented Quality Assurance Engineer
to ensure the reliability and accuracy of our commercial real estate loan
servicing platform. You will be responsible for developing test strategies,
building automation frameworks, and validating that our software meets the
highest quality standards for handling billions of dollars in loan data. This
role is critical to delivering a platform that our clients can trust for
accurate financial calculations and reliable operations.

Key Responsibilities

Test Strategy and Planning

• Develop
  comprehensive test strategies for loan servicing platform features
  
• Create
  and maintain test plans aligned with product requirements
  
• Define
  test coverage metrics and quality gates
  
• Estimate
  testing efforts and resource requirements
  
• Identify
  and assess risks related to software quality
  
• Establish
  quality standards and acceptance criteria
  

Test Automation

• Design
  and implement automated test frameworks for UI and API testing
  
• Develop
  automated regression test suites for critical loan workflows
  
• Integrate
  automated tests into CI/CD pipelines
  
• Maintain
  and enhance existing automation infrastructure
  
• Implement
  data -driven and keyword -driven testing approaches
  
• Build
  automated performance and load testing solutions
  

Manual and Exploratory Testing

• Execute
  manual test cases for complex loan servicing scenarios
  
• Perform
  exploratory testing to identify edge cases and defects
  
• Conduct
  user acceptance testing (UAT) support and coordination
  
• Test
  financial calculations and loan data accuracy
  
• Validate
  integrations with third -party systems and APIs
  
• Perform
  cross -browser and cross -platform compatibility testing
  

Defect Management and Reporting

• Document
  and track defects with detailed reproduction steps
  
• Prioritize
  defects based on severity and business impact
  
• Verify
  defect fixes and conduct regression testing
  
• Generate
  quality metrics and test execution reports
  
• Communicate
  quality status to stakeholders and leadership
  
• Analyze
  defect trends and recommend process improvements
  

Collaboration and Process Improvement

• Partner
  with Engineering teams in agile ceremonies and sprint planning
  
• Collaborate
  with Product Management on requirements clarification
  
• Work
  with Data teams to validate data integrity and transformations
  
• Participate
  in code reviews from a testability perspective
  
• Document
  testing procedures, best practices, and guidelines
  
• Mentor
  team members on testing techniques and tools
  

Requirements

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Required Qualifications

• 10+
  years of experience in software quality assurance
  
• Strong
  proficiency in test automation tools (Selenium, Cypress, Playwright, or
  similar)
  
• Experience
  with API testing tools (Postman, REST Assured, or similar)
  
• Proficiency
  in at least one programming language (Python, JavaScript, Java)
  
• Experience
  with agile methodologies and test management tools (Jira, TestRail)
  
• Strong
  understanding of software development lifecycle and testing methodologies
  
• Knowledge
  of SQL for data validation and backend testing
  
• Bachelor's
  degree in Computer Science, Information Technology, or related field (or
  equivalent experience)
  

Preferred Qualifications

• Experience
  in financial services, fintech, or SaaS environments
  
• Experience
  with performance testing tools (JMeter, Gatling, k6)
  
• Knowledge
  of CI/CD pipelines and DevOps practices
  
• ISTQB
  or similar QA certification
  
• Experience
  with BDD frameworks (Cucumber, SpecFlow)
  
• Familiarity
  with security testing and compliance requirements