This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Quality - Home based in India.
This role offers the opportunity to lead quality strategy and execution across a global manufacturing network supporting high-growth retail operations.
You will oversee quality standards for home products, ensuring exceptional craftsmanship, reliability, and customer satisfaction at scale.
The position combines supplier collaboration, manufacturing expertise, quality assurance leadership, and continuous improvement initiatives.
You will work closely with factory partners and internal teams to establish strong quality systems and resolve complex production challenges.
Your expertise will directly influence product excellence, operational efficiency, and the delivery of high-quality products to customers worldwide.
This is a strategic leadership role for a quality professional passionate about manufacturing excellence, innovation, and building scalable quality processes.
Accountabilities:
- Lead quality operations across manufacturing partners, overseeing inspections of raw materials, in-process production, and finished goods for home product categories.
- Establish and maintain quality standards, processes, and expectations across factories to ensure consistent product performance and customer satisfaction.
- Partner with manufacturing teams and suppliers to improve quality control practices, support production qualification processes, and drive continuous improvement initiatives.
- Investigate and resolve quality issues, including customer complaints, production defects, and non-conforming materials, through structured problem-solving approaches.
- Conduct root cause analysis and implement corrective and preventive actions to reduce recurring quality challenges.
- Review and evaluate factory quality performance through audits, inspection reports, and quality metrics.
- Ensure manufacturing partners maintain accurate documentation, inspection records, test results, and compliance with quality requirements.
- Collaborate with cross-functional teams to improve product quality, manufacturing processes, and supplier performance.
- Provide guidance and expertise to factory quality teams, helping strengthen quality capabilities across the supply chain.
Requirements:
- Bachelor’s degree in Science, Engineering, Manufacturing, Quality Management, or a related field.
- 5+ years of proven experience in quality control, quality assurance, or manufacturing quality management, ideally within consumer goods, home products, or retail industries.
- Strong experience managing quality processes in manufacturing environments and working directly with factories or suppliers.
- Solid understanding of quality control methodologies, inspection processes, quality standards, and continuous improvement practices.
- Demonstrated ability to perform root cause analysis and develop effective corrective actions in production environments.
- Strong analytical and problem-solving skills with attention to detail and a focus on operational excellence.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with manufacturing partners and cross-functional teams.
- Ability to manage multiple priorities, influence stakeholders, and drive quality improvements in a fast-paced environment.
- Experience working with global supply chains and international manufacturing partners is preferred.
Benefits:
- Opportunity to lead quality initiatives within a rapidly growing global retail and technology-driven environment.
- Ability to influence product quality, customer experience, and sustainable manufacturing practices.
- Collaboration with international suppliers, manufacturing partners, and cross-functional teams.
- High-impact role with ownership of quality strategy and operational improvements.
- Opportunity to work in an innovative, mission-driven organization focused on quality, value, and sustainability.
- Professional growth opportunities within a fast-scaling global business.
- Inclusive culture that values collaboration, innovation, and continuous improvement.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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