Documentation Specialist

AutoRABIT Profile

AutoRABIT is the leader in DevSecOps for SaaS platforms such as Salesforce. Its unique metadata-aware capability makes Release Management, Version Control, and Backup & Recovery complete, reliable, and effective. AutoRABIT’s highly scalable framework covers the entire DevSecOps cycle, which makes it the favourite platform for companies, especially large ones who require enterprise strength and robustness in their deployment environment. AutoRABIT increases the productivity and confidence of developers which makes it a critical tool for development teams, especially large ones with complex applications. AutoRABIT has institutional funding and is well positioned for growth. Headquartered in the CA, USA and with customers worldwide, AutoRABIT is a place for bringing your creativity to the most demanding SaaS marketplace.

Job Role :

As a Documentation Content Coordinator, you’ll support AutoRABIT’s Documentation Lead in maintaining, organizing, and improving our product documentation. This role is ideal for someone early in their career who is detail-oriented, comfortable learning new tools and technical concepts, and interested in how documentation directly impacts customer success. 

You’ll collaborate with internal teams and occasionally interact with customers to clarify documentation needs, address feedback, and ensure our content helps users successfully adopt our platform. 

Roles & Responsibilities

• Maintain and organize product documentation across documentation platforms 
• Update and improve existing documentation to reflect product changes and fixes 
• Apply documentation standards, workflows, and quality checks 
• Coordinate with product and engineering teams to capture technical information 
• Review customer feedback and support inputs to improve documentation clarity 
• Assist with documentation audits and identify content gaps or outdated material 
• Monitor documentation health and flag issues with accuracy, structure, or usability 
• Support documentation migrations, restructures, and tooling improvements 
• Responsibility of to adhere to set internal control

Desired Skills and Knowledge

• 1–2 years of experience working with content management systems, documentation tools, or similar platforms 
• Strong attention to detail and organizational skills 
• Comfort learning new tools, workflows, and technical concepts 
• Ability to work with technical subject matter and ask clarifying questions 
• Basic familiarity with Markdown, HTML, or similar markup languages 
• Clear, professional written communication skills, including customer-facing content 
• Familiarity with Git or version control systems 
• Background in technical writing, documentation, or content coordination 
• Exposure to Salesforce or enterprise software environments 
• Experience incorporating customer feedback into content improvements 

Who Succeeds Here 

You’re adaptable and comfortable learning new tools, platforms, and technical concepts, even when they’re unfamiliar at first. You take initiative to spot documentation gaps or inefficiencies and suggest improvements, while still being receptive to feedback and guidance from more experienced teammates. You balance attention to detail with an understanding of the broader customer journey and product context. 

• Bachelor's degree or equivalent

Location: Hyderabad, Hybrid - 3 Days from Office - UK Shift

Experience:

• 1-2 Years

Compensation: 6.5 LPA

Website: www.autorabit.com