Domestic Voice Process - Gurgoan

Salary :

₹16,000 - 21,000 monthly

Company : 2coms

Job Type : Full Time

Gurugram, India

Job Description - Domestic Voice Process - Gurgoan

Title: Customer Support Associate – Domestic Voice Process | Gurgaon

Location: Gurgaon, Haryana

Job Type: Full -Time | Work From Office

Industry: Customer Service / BPO / Contact Center

Role Summary

Join one of the leading MNCs as a Customer Support Associate and build a rewarding career in customer service. We are looking for energetic and customer -focused individuals who can effectively handle customer interactions, resolve queries, and deliver excellent service experiences.

Key Responsibilities

• Handle inbound and outbound customer calls professionally

• Understand customer concerns and provide appropriate solutions

• Follow communication guidelines and process requirements

• Maintain high levels of customer satisfaction and service quality

• Identify opportunities for upselling products and services

• Accurately document customer interactions and resolutions

Requirements

• Good verbal communication skills in English

• Comfortable handling customer calls over the phone

• Flexible to work in rotational and night shifts

• Any Undergraduate/ graduate ca apply

• Strong customer service orientation and problem -solving skills

• Freshers and experienced candidates can apply

Benefits

• In -Hand Salary: ₹16,000 – ₹21,000 per month

• Performance Incentives

• Shift Allowance

• Cab Facility (As Per Company Policy)

• Excellent Career Growth Opportunities

• Internal Job Postings (IJP) for Career Advancement

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