Duty Manager

THE DEN, Bengaluru is a premium Millennial Luxury Hotel located in the central business district of Whitefield in Bengaluru. It is the first hotel expansion by renowned Israeli hospitality chain - Dan Hotels. With 226 rooms on 25 floors, it offers a wholesome stay option that takes care of Eat, Work, Sleep, and Play. The hotel features various dining options, a cocktail bar, a spa and wellness center, and a modern traveler gym.

This is a full-time on-site role as a Duty Manager at THE DEN, Bengaluru. The Duty Manager will be responsible for day-to-day operations and guest services. They will oversee the front desk, handle guest inquiries and complaints, manage reservations and check-ins/check-outs, and ensure a smooth and enjoyable stay for guests. The Duty Manager will also oversee staff schedules, train new team members, and maintain a high level of customer service.

• Experience in hotel management or a similar role
• Excellent communication and interpersonal skills
• Strong leadership and problem-solving abilities
• Attention to detail and excellent organizational skills
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in MS Office and hotel management software
• Customer-focused mindset and ability to provide exceptional service
• Knowledge of local attractions and amenities in Bengaluru
• Fluency in English and additional languages is a plus
• Bachelor's degree in Hospitality Management or related field is preferred