E-Commerce & New Markets Profess.

Your Key Responsibilities

• Stakeholder Collaboration: Work closely with Sales, Marketing, IT, and Supply Chain teams to align on eCommerce strategies and operational needs.


• Marketplace Management: Oversee third-party marketplace activities (Amazon, Walmart, eBay), ensuring compliance with company policies and optimizing listing performance.


• Issue Resolution: Act as the primary point of contact for eCommerce-related inquiries in the Americas region, promptly addressing operational challenges and customer concerns.


• Performance Monitoring: Track and analyze KPIs to identify trends, detect issues, and recommend improvements.


• Process Improvement: Regularly evaluate workflows and propose enhancements to boost efficiency and customer satisfaction.


• Business Development: Support the creation of business cases and concepts for new eCommerce initiatives and process enhancements.


• Global Support: Provide expertise and assistance to other regions as needed for specific operational requirements or projects.

Your Qualifications

• Graduate degree in Business Administration, Engineering, or a related field


• 3–5 years of professional experience, with a strong preference for candidates who have hands-on marketplace experience (Amazon, eBay, Walmart, or MercadoLibre)


• Prior experience in an eCommerce role whether in marketplace operations, digital retail, or online channel management is highly preferred 

Location: Pune