E-commerce Manager

E-commerce Manager :Clothing retail brands preferredIn-Office  Chennai, Tamil Nadu, India  

Location: Chennai.

Experience: 10+ Years (Minimum 5 years in Management)

Industry Preference: Clothing & Apparel Retail

Role Overview

We are seeking a seasoned E-commerce Manager with a proven track record in the clothing retail sector to lead our digital storefronts. You will be the bridge between our vision and execution, managing a hybrid ecosystem of in-house talent and third-party agencies.

The ideal candidate is a strategic powerhouse who isn't afraid to get their hands dirty in the day-to-day operations. You will oversee everything from inventory health and marketplace listings to high-level digital marketing strategies, ensuring a seamless end-to-end customer journey.

Key Responsibilities1. Team & Stakeholder Management

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  Hybrid Leadership: Act as the primary point of contact and lead for both internal team members and external third-party agencies (Tech, Performance Marketing, Logistics).

  
  


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  Performance Tracking: Set clear KPIs for agencies and internal staff, ensuring deliverables are met on time and within budget.

  
  

2. Operations & Strategy

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  End-to-End Ownership: Manage the entire E-commerce value chain, including cataloging, inventory management, order fulfillment, and last-mile delivery.

  
  


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  Platform Management: Oversee the brand’s website (D2C) and presence on major marketplaces (e.g., Myntra, Ajio, Amazon, Nykaa Fashion).

  
  


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  Growth Strategy: Develop and execute seasonal sales campaigns, discount structures, and product launch calendars specifically tailored for the apparel market.

  
  

3. Data & Digital Marketing

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  Conversion Optimization: Analyze website traffic and user behavior to optimize the UI/UX, reducing bounce rates and improving conversion.

  
  


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  Budgeting: Manage the P&L for the E-commerce department, ensuring the ₹10–15 LPA investment in this role translates into sustainable ROI and scaled GMV.

  
  


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  Reporting: Provide weekly and monthly insights on sales trends, stock aging, and customer acquisition costs (CAC).

  
  

Candidate Profile

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  Experience: A minimum of 10 years in E-commerce, with at least 5 years in a leadership/managerial capacity.

  
  


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  Industry Expert: Prior experience working with clothing/fashion retail brands is highly preferred. You should understand seasonal trends, size-chart complexities, and high-return-rate management.

  
  


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  Tech Savvy: Proficiency with E-commerce platforms (Shopify, Magento), ERP tools, and Analytics (Google Analytics 4).

  
  


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  Soft Skills: Exceptional negotiation skills (for agency management) and the ability to thrive in a fast-paced, retail-centric environment.

  
  

Employment TypefulltimeExperience Levelmid-senior-levelWork Experience (years)8 - 15  YearsAnnual Compensation INR 1,000,000 - 1,500,000 EducationBachelor's DegreeSkillsNo of Openings1