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Ecommerce Operations Expert

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Job Description - Ecommerce Operations Expert

Our Client is working with a leading gourmet snack company known for its delicious flavored popcorn, protein pops, and crunchy corn. They value innovation, teamwork, and a passion for creating exciting snacks. This company offers a dynamic work environment where employees can grow and collaborate with a driven team.

LOCATION : GURGAON - EXPERIENCE - Minimum 2 Years

Key Responsibilities

  • Order Processing & Dispatch: Manage purchase orders from quick commerce and e-commerce platforms, coordinating closely with warehouses to ensure smooth order fulfillment.
  • Warehouse Coordination: Liaise with warehouse teams for goods receipt scheduling, stock availability, and timely dispatch, resolving discrepancies when necessary.
  • Delivery Management: Partner with logistics teams to oversee timely deliveries across India, troubleshoot issues, and ensure adherence to agreed timelines.
  • Stock Planning & Forecasting: Collaborate with procurement and sales teams to forecast demand, optimize inventory levels, and maintain efficient stock turnover.
  • Performance Reporting: Track key metrics like fill rates and delivery timelines, providing actionable insights to improve operational performance.
  • Cross-Functional Collaboration: Work with sales, finance, and customer service teams to address bottlenecks and enhance the customer experience.

What Youll Need

  • Education: Bachelors degree in Business, Supply Chain Management, Logistics, or a related field.
  • Experience: 2-3 years in operations, logistics, or supply chain, ideally in the e-commerce or quick commerce industry.
  • Skills:
  • Proficiency in MS Excel and data interpretation.
  • Strong communication and stakeholder management abilities.
  • Analytical mindset with excellent organizational skills to handle multiple priorities.

Whats in it for You?

  • Opportunity to work with a Premium Brand in FMCG.
  • International Standard of Quality and Growth which makes your Resume Shine
  • Chance to work with a company who works with Netflix and PVR
  • Work in a fast-paced, supportive environment that values creativity.
  • Above Industry Compensation and Remuneration.
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