EH -LOU -L06 -EXE - Executive - Lounge

• Meet and greet guests on their
  arrival
  
• Carry out set up
  duties
  
• Carry out cleaning
  duties
  
• Up sell of products and
  services
  
• Ensure the highest
  level of customer satisfaction in food and beverages
  

• To greet, receive and bid
  farewell to passengers in the front reception
  counter.
  
• To assist passengers
  with their luggage on entry and exit at the
  lounge.
  
• To take order of the
  passengers.
  
• To serve food and beverage to
  passengers.
  
• To clean the table after
  passengers finished their meal.
  
• To page for flight departure for
  contracted airlines.
  
• To page for the availability of
  shower facility to passengers on queue.
  
• To carry out regular checks of
  all areas of the lounge, such as shower rooms, toilets to
  ensure consistent cleanliness.
  
• To handle Meet and Greet service
  when required.
  
• Must be well versed with the
  different currency conversion rates.
  
• To possess a good knowledge in
  general information of the airport including its
  facilities, flight schedules and airlines information, direction
  to the departure gates etc.
  
• To be well versed with the
  computer and/or email and internet services; to assist
  passengers whenever required.
  
• To cooperate and work in a team
  towards development, implementation, maintenance and
  improvement of the quality management system.
  
• Direct all aspects of operations
  of the F&B department and control its quality in
  accordance with company and ISO standard.
  
• To take initiative to identify
  areas for improvement and participate in continual
  improvement activities.
  
• To undertake other jobs assigned
  by superior from time to time.
  

Requirements

• Minimum 3 -6 years of experience
  in Hotel/Hospitality/Restaurant or any other related
  industry.
  
• Graduate/BHM/Diploma in
  Hotel Management from any recognized
  University/Institute.
  
• Enthusiastic, Pleasing
  personality, good communication skills, Responsible, Smart &
  tidy in appearance, Excellent F&B knowledge.
  
• Consistently offer professional,
  friendly and engaging services.
  
• Follow all safety and sanitation
  policies when handling food and beverages.
  
• Preference -Hotel/Hospitality/Restaurant/Aviation/FMCG
  or any other related Industry.