eHearings Analyst

Primary Responsibilities:

• Assistance in provision of quality service to our clients adhering to prescribed time frames.


• Analysis, processing, organisation, and management of client data.


• User creation, deletion, and access management.


• Maintenance of detailed security matrices and access lists.


• Assistance in understanding and interpreting client instructions and internal and external emails to help provide flawless output.


• Assistance in maintenance of task progress records. 


• Adherence to the standards to deliver Exhibit/Objections and MFI reporting from end-of-day lists into the electronic court books or other databases accessed by the parties.


• Assistance in relation to court transcript technologies such as real time.

Expectations:

• This is a client-facing job, and you will be expected to maintain your professionalism at all times. 


• Good data analysis skills. Should be able to work with large amounts of data and analyse it to find relevant insights. 


• Good level of proficiency in Microsoft Windows and Microsoft Office. Ability to write complex formulas in Excel is a highly regarded skill for this role. SQL and data mining skills are also desirable.


• Communication Skills: Should be able to present the results of analysis in a concise and clear way for non-technical customers to understand. 


•  Attention to detail and math skill.

Experience: 0 to 1 year