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Elite Banker-Inbound_BRANCH BANKING_0466_2043_1097866

icon building Company : Kotak Mahindra Bank
icon briefcase Job Type : Full Time
icon geo-alt Sangamner, India

Job Description - Elite Banker-Inbound_BRANCH BANKING_0466_2043_1097866

Description

  1. Service walk-in customers across all segments, ensuring prompt and courteous assistance.

  2. Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products.

  3. Act as a backup to the Personal Banker during peak hours or absences.

  4. Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts.

  5. Resolve customer queries efficiently and professionally.

  6. Identify and capitalize on business opportunities sensed during customer interactions.

  7. Deliver a high-quality customer experience to encourage retention and positive word-of-mouth.

  8. Ensure compliance with internal policies and regulatory guidelines.



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