Elite Sales Ambassador for Luxury Brand -Pune

Job Description

Title: Retail Sales Executive

Location: Pune (On-site, store-based role)

Job Type: Full-time

Industry: Retail / Fine Writing Instruments / Corporate Gifting

Reporting To: Store Manager / Retail Operations Head

Summary:

We are seeking experienced and customer-focused professionals to join our team as a Retail Sales Executive in Pune. The company is India’s largest and most definitive destination for fine writing instruments and accessories, and a leader in personalized corporate gifting. This role is responsible for delivering an exceptional in-store customer experience, driving sales performance, and ensuring smooth retail operations. The ideal candidate should be well-groomed, confident in communication, and passionate about achieving sales targets in a retail environment.

Responsibilities:

• Manage the delivery of products and services to customers efficiently.
  

• Create an interactive, engaging, and reassuring in-store experience to build customer confidence and loyalty.
  

• Follow the prescribed selling process and adhere to standard operating procedures (SOPs) and company policies.
  

• Maintain store cleanliness, visual merchandising standards, and overall store presentation.
  

• Utilize time effectively by upgrading communication skills, gaining product and SOP knowledge, and managing stock efficiently.
  

• Complete operational duties including paperwork, billing processes, and sales reports related to store opening and closing procedures.
  

• Address customer inquiries regarding product features, pricing, billing, and after-sales support.
  

• Achieve established sales targets by promoting and selling products and services.
  

• Handle customer concerns and escalations professionally.
  

• Work flexible shifts, including evenings, weekends, and public holidays.
  

• Stand for extended hours (up to 100% of the shift) while assisting customers on the sales floor.
  

Requirements / Qualifications:

• Female candidates only.
  

• Minimum 1+ year of experience in Retail Sales.
  

• Must be available to work during retail hours, weekends, and public holidays.
  

• Well-groomed, highly motivated, target-driven, and passionate about sales.
  

• Good command of spoken English.
  

• Strong interpersonal skills and ability to communicate effectively with customers at all levels.
  

Benefits:

• Salary: ₹20,000 – ₹30,000 per month
  

• Provident Fund (PF)
  

• ESIC Benefits
  

• Lucrative performance-based incentives
  

Other Pointers regarding this job:

• Work Location: Pune (On-site, store-based role)
  

• Age Criteria: As per company norms
  

• Gender: Female candidates only
  

• Eligibility: Minimum 1 year of retail sales experience required
  

• Travel Requirement: Not applicable
  

• Work Details: Full-time, retail store-based role with rotational shifts including weekends and holidays
  

• Communication Skills: Must have good spoken English and strong customer interaction skills