Employee Relations

1. Employee Relations & Industrial Relations

• Manage employee and union relations to maintain a harmonious workplace.


• Resolve grievances, disciplinary issues, and workplace conflicts.


• Partner with employees, supervisors, management, and union representatives for conflict resolution.


• Implement preventive actions to reduce recurrence of employee issues.


• Handle sensitive IR matters with sound judgment and professionalism.

2. Workforce Planning & Employee Lifecycle Management

• Onboard NAPS, NATS, and contract manpower to ensure the right workforce mix.


• Manage employee lifecycle processes from joining to separation.


• Monitor attendance, leave management, and workforce deployment.


• Conduct campus hiring through ITIs and Diploma colleges.


• Support talent retention through employee benefits and engagement initiatives.

3. Labour Law Compliance & Statutory Management

• Ensure compliance with all applicable labour laws and statutory requirements.


• File monthly, quarterly, and annual statutory returns.


• Maintain compliance records and supporting documents on required portals.


• Monitor changes in labour legislation and assess organizational impact.


• Ensure legal compliance across workforce practices and policies.

4. Training, Skill Development & Capability Building

• Design and deliver training programs for employees.


• Develop skill matrices to ensure workforce readiness.


• Conduct programs on labour laws, employee relations, conflict resolution, discipline, and communication.


• Drive continuous learning and people development initiatives.

5. Employee Engagement & Culture Building

• Plan and implement employee engagement initiatives.


• Coordinate employee engagement surveys and action plans.


• Enhance employee morale, satisfaction, retention, and organizational commitment.


• Foster a positive and collaborative work culture.

6. Stakeholder Management & External Relations

• Build strong relationships with internal and external stakeholders.


• Liaise with government authorities, educational institutions, and other agencies.


• Partner with ITIs and Diploma colleges for talent acquisition.


• Collaborate with cross-functional teams on workforce and business priorities.

7. Cost Management & Budgeting

• Drive manpower cost optimization while maintaining productivity and compliance.


• Support annual manpower planning and budgeting processes.


• Work with stakeholders to manage workforce-related operating costs effectively.

8. Documentation & Governance

• Maintain employee relations, grievance, disciplinary, and compliance records.


• Ensure proper documentation of investigations, settlements, and statutory requirements.


• Support governance, audits, and legal compliance through accurate record management.

Key Competencies & Behavioral Skills

• Strong communication skills (mandatory Telugu proficiency).


• Excellent stakeholder and relationship management.


• Analytical thinking and problem-solving capability.


• Data-driven decision making and legal understanding.


• High integrity, ethics, and professionalism.


• Ability to manage complex situations under pressure.