Client satisfaction across projects managed by the company. Overseeing, managing and delivering technical projects on time and to a high quality, to the delight of clients.
Description of Role
Our vision as a company is to be world leading at finding and designing new wind farm sites. We are building a set of tools, approaches and engineering processes that will, in time, combine to form a capability to undertake the technical management of wind farm development at a significantly improved level of sophistication over existing standard industry approaches.
To achieve its aim, Wind Pioneers is driven by its consultancy work, both in terms of providing the revenues for our continued existence, but also to provide a rich source of learning opportunities to help test and develop our approaches.
Growing a cohort of satisfied clients is key to the company achieving its long-term aim, and the Engineering Lead for Wind Pioneers will be responsible for managing various consultancy aspects of the company. It will include (though not limited to) - end to end client satisfaction and happiness, business developments across regions and helping to improve and expand the services we offer to our Clients.
Detailed Responsibilities
The role will broadly involve:
Client handling from enquiry to final project delivery. Running business meetings along with Client Leads with clients across regions and understanding the scope of work and striking a deal.
Undertaking engineering assessments, and working with project engineers to ensure the quality of project deliverables.
Providing advice to clients to help them progress technical aspects of their projects
Keep existing clients happy by making sure our assessments for them are in line with their expectations.
Acting as a single point of contact for various Clients, including key Clients.
Identifying new clients and growing the business across the world.
Work closely on client feedback to improve overall delivery of projects.
Provide valuable guidance to the team for better management of clients and projects.
Close collaboration with Client Leads for job resourcing across various projects.
Closely collaborate with Technical Lead for project management and commercial support
Mentoring and training of team members, and coordination of cross-pollination of knowledge and ideas across the team
Candidate Requirements
A passion for wind resource, and for the role renewable energy can play in mitigating climate change
7+ years of experience in the field and in a similar role. Also capable of independent work, and taking initiative in self- directing work projects
Highly organised
Detail orientated
Confident communicator
Great in a client-facing role and technically sound
Able to build rapport with team and clients
Takes great pride in quality of their work
Always looking to improve processes, approaches
Potential to grow with the company
Wind Pioneers’ Offering
Responsibility in owning many aspects of Wind Pioneers’ consultancy activities
Supportive environment to gain in-depth technical experience the Wind Pioneers way
Part of a focused team with a clear vision, dedicated to making an outsized impact in the way that wind farm projects are found and evaluated
A friendly, relaxed office environment and team culture
Flexible working conditions
Market-based salary along with addition of Wind Pioneers’ revenue share scheme
Wind Pioneers are specialist wind engineers who bring highly innovative, flexible & cost-effective technical services to wind farm developers and investors. Vision - To be the best in the world at finding and designing new wind farm sites. Mission - Wind Pioneers will develop more efficient wind fa...
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