Engineer-PAS

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The PAS Engineer provides technical support and application guidance for wastewater products, submersible pumps, and pumping systems. The role involves responding to technical inquiries, reviewing application requirements, recommending suitable solutions, and supporting global commercial and engineering teams. The position requires strong problem-solving, communication, and time-management skills, along with a solid understanding of mechanical engineering principles and water & wastewater applications.

Essential Duties/Principal Responsibilities:

• To manage requests from commercial team for their technical queries regarding Wastewater products.
• Support internal teams with technical queries related to submersible pumps and pumping systems.
• Produce accurate estimates or written replies to our global CT team right first time for all work requests.
• Review customer/application requirements and provide suitable technical guidance.
• Manage own individual work queues effectively, ensuring that all commitments are met through own effective time management
• Maintain expert level of product knowledge and application
• Listen, understand and convey customer requirements
• Maintain timely response and closure of support cases while ensuring quality and customer satisfaction.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• 4-Year bachelor’s degree in mechanical engineering
• 0 to 1 years’ experience in Mechanical Engineering domain.

Key Technical Skills:

• Problem-solving and analytical skills.
• Interpersonal and communication skills.
• Ability to effectively manage multiple tasks and priorities.
• Effective communication in English is a must.
• Knowledge of international & industry standards.
• Co-ordination between Inter-company & Intra-Company people for execution.
• Ability to develop and maintain effective internal and external relationships with colleagues and customers.
• An understanding of water & wastewater technologies and their application.

Preferred Qualifications:

• Proficiency in Creo is Preferred.
• Proficiency in AutoCAD is an added advantage.
• Proficiency in Data tools like Python and Power BI is an added advantage.

High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.