Enrollment Associate

JOB SUMMARY

We are looking for a detail-oriented Enrollment Associate to manage student enrollment, fee-related operations, payment reconciliation, refunds, and LMS backend activities. As this role involves significant financial responsibilities, candidates with a Finance, Commerce, Accounting, or related educational background are preferred.

Key Responsibilities

• Maintain accurate student enrollment, batch, course, fee, and payment records.


• Manage course fee structures, fee splits, waivers, extensions, scholarships, and Optional Subject fee records.


• Monitor fee collections and prepare monthly and batch-wise collection reports and forecasts.


• Reconcile daily payment records between Accounts and LMS and identify discrepancies.


• Process and verify course fee refunds, including calculation and finalization of refundable amounts.


• Coordinate with EMI/payment partners regarding student admission and payment requirements.


• Manage LMS backend activities, including student access, batch changes, fee updates, and payment-related suspensions.


• Review and process student requests related to admissions, batch transfers, fees, and payments.


• Maintain accurate documentation of student and financial transactions.


• Coordinate with Accounts, Counsellors, Batch Coordinators, and other internal teams for timely resolution of queries.


• Manage Reading Room admissions, fee collection, records, and backend updates.


• Ensure timely completion of assigned enrollment, financial, and backend activities.

Required Qualifications

• Bachelor’s degree in Finance, Commerce, Accounting, B.Com, BBA Finance, or a related field.


• Strong numerical and analytical skills.


• Basic knowledge of accounting, payment reconciliation, and financial reporting.


• Good proficiency in MS Excel/Google Sheets.


• Strong attention to detail and accuracy.


• Good communication and coordination skills.

Preferred

• Experience in fee management, accounts, finance operations, admissions, or reconciliation.


• Experience with LMS, ERP, CRM, or payment management systems.